Our Staff

Victor Buonfiglio

Victor Buonfiglio, Managing Partner.

Victor is responsible for the company's overall operations. His primary focus is customer experience and business development.

A graduate of Revere High School, he attended the funeral service program at Mt. Ida Colledge. He received his Funeral Directors License in 1995.

Victor is passionate about "reducing customer effort." He pioneered utilizing digital signatures and online cremation arrangements dating back to 2012. He developed a step-by-step planning guide that allowed customers to self-select only the services they wanted, putting them in total control of the arrangement process.

When he's not working, you'll often find this self-proclaimed foodie with his wife, Carrie, at one of his favorite restaurants or spending time at the lake with their three children and two bullmastiffs.

"When it comes to helping customers, listening to them has taught me more than anything I've read in a textbook. Just listen; they'll teach you everything you need to know."

Victoria Scaramzzo

Victoria Scaramuzzo, Location Manager.

Victoria Scaramuzzo manages the day-to-day operations at our Malden location. A Licensed Funeral director, skilled embalmer & restorative artist with 24 years of experience, she has helped thousands of families. She is well-known amongst her peers as a leader in her field.

She holds an Associate Degree in Mortuary Science from the Funeral Institute of the North East and is a licensed Real Estate Agent in Massachusetts.

When she isn't at work, she enjoys taking her dog Biaggio for walks on Revere Beach and creating memories with her two nephews, three nieces, family, and close friends.

Victoria believes that Funeral Service has never been just her job but a calling. She is committed to bringing care, compassion, comfort, wisdom, and guidance to every family she serves.

"The miracle is not that we do this work, but that we are happy to do it. " - Mother Teresa

 

Emily Pontbriant

Emily Pontbriant, Lead Funeral Director.

Emily works in our Malden location. She is responsible for helping families with their selections, ensuring all the details and paperwork are completed accurately and training new employees.  Her exceptional customer service skills and attention to detail do not go unnoticed; her workspace is full of thank you notes and kudos cards from the many families she’s cared for.

Emily started her career at Boston Cremation in early 2019.  As an Apprentice, she was an excellent student, always taking notes and asking questions. She mastered her skills in the care center, phone training, and paperwork. Later that year, she was sworn in as a Licensed Funeral Director in the Commonwealth of MA.   She is a 2017 graduate of The Commonwealth Institute of Funeral Service in Houston, Texas, attaining an Associate degree in Mortuary Science.

In her spare time, Emily loves going to Amusement parks, trying new restaurants, and spending quality time with her husband, Chris, and their daughter, Livvy. She loves traveling, and her favorite place to visit is Disney World!

“I am a First Generation Funeral Director, and I got into this field to help guide families through one of the most personal times in life. I am honored to serve the families in our care during their time of need”.

“The best way to find yourself is to lose yourself in the service of others.” -Gandhi

James Hebert

James Hebert, Location Manager, Director of Advanced Planning.

James manages the day-to-day operations of our locations in Mansfield and Quincy and is the Director of Advanced Planning for all locations.

James has been with Boston Cremation since May 2022. He has 20 years of experience in funeral service, location management, and pre-arranged services. In addition to being a licensed funeral director since 2006, James is also a licensed insurance agent. James studied English Literature at Iona College and earned an Associate’s Degree in Funeral Service from the Funeral Institute of the North East, Norwood, MA.

In his spare time, Jim enjoys being with his wife and children. He is a passionate pool player and plays competitively in several leagues. James also enjoys riding his motorcycle.

“The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well.” Ralph Waldo Emmerson.

James has taken this approach to his entire career in funeral service. He takes great pride in knowing that he made a difference in the lives of so many by guiding them in their time of need. He is passionate about providing exceptional service to every family that places their trust in us.